Master Food Safety & Compliance with Expert Training

1. Acceptance of Terms

By accessing and using Food Trust Channel Academy courses, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Course Access and Usage

Upon enrollment, you receive a non-transferable license to access course materials for educational purposes. Course content is protected by copyright and may not be redistributed or shared.

3. Payment and Refunds

All course fees are due at enrollment. We offer a 30-day money-back guarantee for unsatisfied students. Refunds are processed within 5-10 business days.

4. Certification Requirements

Certificates are awarded upon successful completion of course requirements, including passing grades on assessments. Certificates reflect completion of our training program and are not professional licenses.

5. User Conduct

Users must maintain professional conduct in all interactions. Harassment, cheating, or misuse of course materials will result in immediate account termination without refund.

6. Limitation of Liability

Food Trust Channel Academy is not liable for indirect, incidental, or consequential damages arising from course participation or use of course materials.

7. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of updated terms.

Last updated: January 2024

Information We Collect

We collect personal information you provide during enrollment, including name, email, phone number, and payment details. We also collect usage data to improve our courses and platform.

How We Use Your Information

Your information is used to provide course access, process payments, send course updates, and improve our services. We may contact you about new courses or special offers if you've opted in.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with service providers who assist in course delivery and payment processing.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Cookies and Tracking

We use cookies to enhance your experience and track course progress. You can disable cookies in your browser, but this may limit functionality.

International Users

If you access our courses from outside the United States, you consent to the transfer and processing of your data in the U.S.

Contact: [email protected]

Last updated: January 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and track course progress.

Types of Cookies We Use

Essential Cookies: Required for basic site functionality, including user authentication and course access.

Performance Cookies: Help us understand how visitors interact with our site to improve performance and content.

Functional Cookies: Remember your preferences and settings to enhance your experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness (only with your consent).

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit site functionality and course features.

Third-Party Cookies

We may use third-party services like Google Analytics and payment processors that set their own cookies. These are governed by their respective privacy policies.

Cookie Consent

By using our website, you consent to the use of essential cookies. For non-essential cookies, we will request your explicit consent through our cookie banner.

Contact: [email protected]

Last updated: January 2024

Digital Millennium Copyright Act Compliance

Food Trust Channel Academy respects intellectual property rights and expects users to do the same. This policy outlines our procedures for addressing copyright infringement claims.

Copyright Infringement Notification

If you believe your copyrighted material has been infringed, please provide our designated agent with the following information:

• Physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authority to act on behalf of the copyright owner

Designated Agent

DMCA Agent:
Food Trust Channel Academy
2847 Innovation Drive
Austin, TX 78746
Email: [email protected]

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with similar requirements as outlined in the DMCA statute.

Repeat Infringers

We maintain a policy of terminating accounts of users who are repeat infringers of intellectual property rights.

Last updated: January 2024

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR).

Lawful Basis for Processing

We process your personal data based on:

• Contract: To provide course access and certification services
• Legitimate Interest: To improve our courses and customer service
• Consent: For marketing communications and non-essential cookies

Your Data Protection Rights

Right to Access: Request copies of your personal data

Right to Rectification: Request correction of inaccurate data

Right to Erasure: Request deletion of your personal data

Right to Restrict Processing: Request limitation of data processing

Right to Data Portability: Request transfer of your data

Right to Object: Object to processing of your personal data

Data Transfers

Your personal data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place for such transfers.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

Contact Our Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at: [email protected]

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority.

Last updated: January 2024